Bloggers biogs
Alan Giles
About me:
Alan is Chairman of Fat Face. He retired as Chief Executive of HMV Group in September 2006, having led its leveraged buy-out in 1998 and subsequent LSE flotation in 2002. From 1993 to 1998 he was Managing Director of Waterstone’s, and earlier in his career he worked for Do It All, WH Smith Retail, and Boots. He was a non-executive director of Somerfield plc until 2004 and is currently a non-executive director of Rentokil Initial plc and The Office of Fair Trading. He is an Associate Fellow at Said Business School, Oxford and an Honorary Visiting Professor at Cass Business School.
Number of posts: 5
Christine Cuthbertson
Number of posts: 3
Elizabeth Howard
Nationality: UK
About me:
Elizabeth Howard designs, directs and teaches executive programmes for a variety of international companies and is co-director of the Consulting and Coaching for Change programme. She has taught university degree courses in environment and business, established the business project scheme for the Oxford University MBA and is keenly interested in management learning through project work.
Howard’s research focuses on retail strategy and environmental issues in business. After professional posts in town planning, she began research work on retailing at the University of Newcastle and came to Templeton College in 1986. Her work on public policies and the impact of out of town retail development, as part of the Oxford Institute of Retail Management (OXIRM), is well known. Current research focuses on international retail development and she has been leading the VIP (Value and International Performance in Retailing) research project
Howard's publications include many articles and monographs on retail development, Business and the Natural Environment (editor, with P Bansal), European Retailers’ Approaches to Asian Markets and a series of contributions to OXIRM’s latest publication: Retail Strategy: the view from the bridge.
Number of posts: 1
Jonathan Reynolds
Nationality: UK
About me:
Jonathan Reynolds is Academic Director of the Oxford Institute of Retail Management and a Fellow in Retail Marketing at Templeton College. He first joined Oxford to work with UK food retailer Tesco on the application of new information technology, following time spent at the University of Edinburgh, with Coca-Cola, and at the University of Newcastle-upon-Tyne. He has spent time as Visiting Professor at the Amos Tuck School of Business Administration at Dartmouth College.
A geographer, urban planner and retailer by turn, he now teaches and researches in the areas of retailing and technology, retail and services marketing and retail planning and development. He has published and spoken widely on e-commerce, retail strategy & marketing and retail development and planning. He is a member of the Editorial Boards of the International Review of Retail, Distribution and Consumer Research and the International Journal of Retail & Distribution Management. He is Editor of the Journal of Targeting, Measurement & Analysis for Marketing. He regularly features on television and radio news and consumer affairs programmes. As Academic Director of the Oxford Institute of Retail Management, established in 1985, he is actively involved with Oxford's commercial clients in the retail, financial and leisure services sectors and, as a faculty member of SBS, teaches marketing and retailing on Oxford's undergraduate, MBA, BA and MSc programmes.
Number of posts: 26
Malobi Kar
About me:
Malobi Kar joined Said Business School as a Research Associate in September, 2007. Her research interests focus on relationship marketing strategies, customer experience management and international retail development especially in India. She is also involved in Executive Education within Said Business School. She has experience in working with retailers such as John Lewis, Sainsbury’s and global companies such as AMDOCS in her capacity as a researcher and consultant. Malobi has also collaborated with Manchester Business School on research projects focusing on customer management.
Before joining Said Business School, she was a Lecturer in Marketing at the London Metropolitan University and before that held teaching positions at the University of Manchester and Manchester Metropolitan University.
Malobi completed her doctorate from Manchester Business School, University of Manchester in 2006. She has an MBA from the University of Leeds and a First Class Bachelor’s Degree in Sociology from Presidency College, University of Calcutta, India.
Number of posts: 1
Richard Cuthbertson
About me:
Dr. Cuthbertson teaches courses in loyalty marketing, retail marketing, retail distribution and customer relationship management.
He is author of over 60 published articles, a founder contributor to ‘Retail Strategy: The View from the Bridge’, founded and directs the ‘Loyalty Marketing Workshop’, co-manages the ‘Retail Futures Group’, has a regular ‘ShopTalk’ column in ‘Promotions and Incentives’ magazine, and was awarded the Pegasus Prize for eBusiness Future Insights.
His research interests focus around the extent to which customisation through information can be efficiently leveraged in a mass market – leading to improved marketing, distribution, store format and channel design.
He has worked with many companies, including Tesco, Sainsbury, P&G, Casino, BP, Abbey, Amdocs, IBM, KPMG and BCG on projects associated with retail marketing and distribution.
Before joining the Oxford faculty in 1998, Cuthbertson was a Senior Lecturer at Bournemouth University, and before that held managerial and consultancy posts at Unipart and British Gas in both marketing and supply chain management functions.
Cuthbertson has a doctorate from the University of Southampton and a First Class Degree in Management Science from Lancaster University.

