Jonathan Reynolds

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Posted by: on October 29, 2008

Second Life or Second Thoughts?

I recently gave a presentation on the nature of retail brands in the virtual world, Second Life, at a conference in Zagreb hosted by the European Association for Education and Research in Commercial Distribution. Apart from giving some insights into how much attention I pay to my avatar’s clothes compared to those in my first […]

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Posted by: on September 5, 2008

Retailers do it differently

The Oxford Institute of Retail Management was commissioned by NESTA (the National Endowment for Science, Technology and the Arts) to examine innovation in the retail sector, as part of a broader government investigation into innovation in services. The Government’s over-arching paper on Supporting Innovation in Services was published in September, alongside research reports produced on […]

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Posted by: on June 20, 2008

Musical Chairs

We wouldn’t normally draw particular attention to retail executives moving jobs, but this is an interesting one. David Wild has been appointed CEO of UK car accessories and bike retailer Halfords. This in itself is unremarkable, but Wild was formally Senior Vice President at Wal-Mart US responsible for the development (amongst other things) of Wal-Mart’s […]

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Posted by: on June 6, 2008

2008 ImagePower Green Brands Survey

This survey develops a number of themes on environmental aspects of retail branding, and has an interesting comparison between US and UK consumer attitudes. Retailers feature strongly, particularly in the UK.

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Posted by: on June 3, 2008

Consumer attitudes to sustainable consumption

The evidence on the extent to which present economic concerns might weaken certain consumers’ propensity to consume sustainably – perhaps reluctant to incur a green premium – is slow to emerge. But a recent FT article, with early evidence from IPSOS/MORI, can be found here. MBA Stephen Doll helpfully pointed me to some recent data […]

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Posted by: on May 13, 2008

Interviews with Best Buy execs

The recent press attention on the Best Buy/Carphone Warehouse tie up has led to a couple of insightful interviews with senior management at the US electricals chain. In today’s FT, CEO Brad Anderson gives a fascinating interview about the firm’s customer-centric approach. Read it here. Bob Willett, the British-born Chairman of Best Buy International (and […]

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Posted by: on May 13, 2008


Another day, another branding league table. This time it’s UK retailers only, with Early Learning Centre cited as one to watch.

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Posted by: on May 8, 2008

Carrefour and the Dalai Clique

.. or should it be the Dali clique? So surreal has been the way in which an unanticipated viral effect has spread disinformation about Carrefour’s intentions in China, leading to boycotts of and protests outside Carrefour’s Chinese stores. An interesting article in the Financial Times today tells the story. The great Firewall of China is […]

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Posted by: on April 30, 2008

Competition Commission report published

There is increased regulatory interest worldwide in the retail sector. The most recent manifestation of this is the publication today of the UK Competition Commission inquiry into the competitiveness of the grocery retail sector. Recommendations include a compulsory code of practice between suppliers and retailers and measures to increase competition in local markets. The press […]

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Posted by: on April 29, 2008

Shopping centres hit by funding downturn

Although we do not want to risk being too parochial in our reporting of news stories, it is unusual for a retail development question to make the front page of the FT. In today’s paper, Shopping Centres hit by funding downturn reports on the amount of retail developments being shelved across the UK and, on […]

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